Privacy Policy

We respect your privacy and are committed to protecting your personal information.

TAZEET (operated by TAZARA-FZ-LLC) operates this store and website to provide you with a curated shopping experience (the "Services"). TAZEET is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood the collection, use, and disclosure practices described here.

Personal Information We Collect or Process

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

• Contact details such as your name, email address, phone number, billing address, and shipping address.
• Order, transaction, and payment-related details such as products viewed, items placed in your cart or wishlist, purchases, returns, exchanges, cancellations, payment confirmations, and limited payment details handled through our payment partners.
• Account and preference information such as login details, saved preferences, and settings if you create an account with us.
• Communications such as customer support messages, review submissions, and other information you share with us.
• Device, browser, and usage information such as IP address, browser type, network information, identifiers, and how you interact with the website.

How We Collect Your Information

• Directly from you when you place an order, create an account, submit a form, contact us, or otherwise provide information to us.
• Automatically through cookies, pixels, server logs, and similar technologies when you browse or use the website.
• From service providers that help us process payments, fulfill orders, prevent fraud, host the store, and analyze website performance.
• From advertising, analytics, fraud-prevention, or other business partners where permitted by law.

How We Use Your Personal Information

• To provide, operate, tailor, and improve the Services and your shopping experience.
• To process payments, fulfill orders, arrange shipping, manage returns or exchanges, and maintain your account.
• To communicate with you about purchases, customer support requests, account activity, and service updates.
• To remember preferences, recommend relevant products, and measure website and campaign performance.
• To detect, investigate, and help prevent fraud, abuse, security incidents, or unlawful activity.
• To send marketing or promotional communications where you have opted in or where otherwise permitted by law. You can opt out of marketing messages at any time.
• To comply with legal obligations, enforce our terms and policies, and protect our rights, customers, and Services.

Personalised Advertising & Analytics

We may use analytics, cookies, pixels, and similar technologies to understand website usage, measure campaign performance, and improve the relevance of advertising on our Services and other websites. Depending on where you live, you may have the right to limit certain cookie-based tracking or targeted advertising through your browser controls, cookie settings, or applicable platform tools.

How We Disclose Personal Information

• With Shopify and trusted service providers that help us operate the store, including payment processors, hosting providers, customer-support tools, analytics vendors, logistics partners, and professional advisers.
• With business and marketing partners that help us measure campaigns or show relevant advertising, subject to their own privacy notices.
• When you direct us to disclose information, such as through third-party logins, social media features, or delivery-related instructions.
• Within our corporate group or in connection with a sale, merger, financing, reorganization, or similar business transaction, where applicable.
• When required to comply with law, legal process, or to protect the Services, our rights, or the rights and safety of others.

Our Relationship with Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you. Information you submit through the store may be processed by Shopify and certain third parties that help deliver and improve ecommerce services. Shopify may also process certain personal information when enhanced platform features are used. You can learn more in the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties, and you should review their policies separately. If you use social media or third-party platforms linked from our Services, information you share there may be subject to those third parties' own rules and visibility settings.

Your Rights and Choices

Subject to applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information. You may also have the right to receive a copy of certain personal information in a portable format and to opt out of certain marketing communications at any time by using the unsubscribe link in those messages or by contacting us.

We may need to verify your identity before completing a privacy request. Where permitted by law, you may appoint an authorized agent to act on your behalf. We will not discriminate against you for exercising applicable privacy rights, although we may still send you service-related messages about orders, accounts, or legal notices.

GDPR Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar rights, you may have specific rights regarding access, portability, correction, objection, restriction, erasure, and withdrawal of consent where processing is based on consent, subject to legal exceptions.

CCPA Rights

If you are a California resident, you may have rights to know what personal information we collect, use, disclose, or share, request deletion or correction of certain personal information, and receive equal service without discrimination for exercising applicable privacy rights.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue. Depending on where you live, you may also have the right to appeal our response or lodge a complaint with a supervisory authority, data protection authority, or other relevant regulator.

Security and Data Retention

We use reasonable administrative, technical, and organizational measures to protect personal information. Please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend that you do not send highly sensitive information through unsecured channels.

We retain personal information for as long as necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements and policies.

Children's Data

Our Services are not directed to children, and we do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided us with personal information, a parent or guardian may contact us to request deletion.

International Users

If you access our Services from outside the United Arab Emirates, your personal information may be transferred to, processed in, or stored in the UAE or other countries where Shopify or our service providers operate. Where required by applicable law, we seek to rely on recognized transfer mechanisms, such as standard contractual clauses or comparable safeguards, for certain cross-border transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. When we do, we will post the revised version on this page and update the "Last updated" date.