Privacy Policy

We respect your privacy and are committed to protecting your personal information.

TAZEET (operated by TAZARA-FZ-LLC) operates this store and website to provide you with a curated shopping experience (the "Services"). TAZEET is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with the Services:

How We Collect Your Information

• Directly from you — when you create an account, place an order, or communicate with us
• Automatically through the Services — from your device via cookies, pixels, and similar technologies as you browse
• From our service providers — including Shopify and Aramex, who collect or process information on our behalf
• From partners or other third parties — including marketing and analytics partners such as Google and Meta

How We Use Your Personal Information

• Provide, tailor, and improve the Services — to process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, and create a customised shopping experience
• Marketing and advertising — to send promotional communications by email, text, or post, and to show you relevant advertisements on our website and on third-party platforms (see the Personalised Advertising section below)
• Security and fraud prevention — to authenticate your account, detect fraudulent or malicious activity, and secure our services
• Communicating with you — to provide customer support and maintain our business relationship
• Legal reasons — to comply with applicable law, respond to legal process, and enforce our terms and policies

Personalised Advertising & Analytics

We use cookies, pixels, and similar technologies to deliver personalised advertising and to measure the performance of our marketing. This includes services provided by Google (such as Google Ads, Google Analytics, and Google Shopping) and Meta (Facebook and Instagram). These partners may collect information about your activity on our website over time and across other websites to show you advertisements that are relevant to your interests.

Information used for personalised advertising may include your device identifiers, IP address, browsing behaviour on our site, and items you have viewed or purchased. We do not sell your personal information for monetary value.

You can control or opt out of personalised advertising at any time through:

• Google Ads Settings — adssettings.google.com
• Your browser or device cookie settings
• The cookie consent banner shown when you first visit our website

How We Disclose Personal Information

• Shopify and service providers — for IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping
• Aramex — our shipping and logistics partner who delivers your orders across the UAE and GCC
• Advertising and analytics partners — such as Google and Meta, to provide relevant advertising and measure performance. Partners use your information in accordance with their own privacy notices
• When you consent — such as when you use social media login integrations or direct us to share your information
• Legal obligations — to comply with applicable law, respond to subpoenas, search warrants, or similar requests, and to protect our rights and the rights of our users
• Business transactions — in connection with a merger, acquisition, or sale of assets

Our Relationship with Shopify

Third-Party Websites and Links

Our website may contain links to third-party websites. If you follow these links, you should review their privacy and security policies. We are not responsible for the privacy practices or content of sites not affiliated with or controlled by us.

Your Rights and Choices

You may also manage your marketing communication preferences at any time by using the unsubscribe link in any of our emails. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request.

To exercise any of these rights, contact us at support@tazeet.com.

GDPR — Rights of European Economic Area & UK Residents

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) and UK GDPR. These include the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. Our legal bases for processing your personal information include your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate business interests.

You also have the right to lodge a complaint with your local data protection authority. To exercise any GDPR right, contact us at support@tazeet.com.

CCPA — Rights of California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, provides you with specific rights regarding your personal information. These include the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to correct inaccurate information; and the right to opt out of the "sale" or "sharing" of personal information.

We do not sell your personal information for monetary value. We will not discriminate against you for exercising any of your CCPA rights. To submit a request, contact us at support@tazeet.com.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

Security and Data Retention

We implement industry-standard security measures, including SSL encryption and Shopify's PCI-compliant infrastructure. However, no method of internet transmission is 100% secure. We recommend you do not use unsecure channels to communicate sensitive information to us.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 5 years in accordance with UAE commercial law.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country with an adequate level of protection.

Children's Data

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you are the parent or guardian of a child who has provided us with their personal information, please contact us and we will delete it. We do not knowingly sell or share personal information of individuals under 16 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website, update the "Last updated" date, and where changes are significant we will notify you by email or through a notice on our website. Your continued use of our website after any changes constitutes acceptance of the updated policy.